Shipping policy

1.1 Domestic Shipping: We offer shipping services within Malaysia, including Peninsular Malaysia, Sabah, and Sarawak.

1.2 International Shipping: Currently, we do offer international shipping.

2. Shipping Rates

2.1 Domestic Rates: Shipping rates within Malaysia vary based on the destination, weight, and dimensions of the package. Our shipping rates are calculated at checkout and displayed before you confirm your order.

2.2 International Rates: For international shipping, rates are calculated based on the destination country, weight, and dimensions of the package. Please note that customs duties and taxes may apply, which are the responsibility of the recipient.

3. Delivery Times

3.1 Domestic Delivery: Orders within Malaysia are typically delivered within [number] business days from the date of shipment. Delivery times may vary depending on the shipping address and courier service.

3.2 International Delivery: International delivery times vary based on the destination country and shipping method chosen at checkout. Please refer to the estimated delivery times provided during checkout.

4. Order Processing

4.1 Processing Time: Orders are processed and dispatched within 5 business days from the date of purchase. In case of any delays or issues with your order, we will notify you promptly via email or phone.

5. Tracking Information

5.1 Tracking: Once your order has been shipped, you will receive a tracking number via email or SMS. You can track the status of your shipment using this tracking number on the courier company's website.

6. Shipping Restrictions

6.1 Restricted Items: Certain items may be subject to shipping restrictions or regulations imposed by local authorities. We reserve the right to refuse shipping of any restricted items or to specific locations.